Privacy Policy

Effective Date: 24/07/2023

At Blue Palm Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the data we gather from our website visitors and customers. By using our website or providing your personal information to us, you consent to the practices described in this policy.

1. Information We Collect:

We may collect personal information such as your name, email address, phone number, postal address, and payment details when you make a reservation, subscribe to our newsletter, or engage in other activities on our website.

2. How We Use Your Information:

The information we collect is used for the following purposes:

- To process and manage your reservations and requests.

- To communicate with you regarding your bookings, inquiries, or other transactions.

- To send you marketing and promotional materials, if you have opted to receive them.

- To improve our services and website based on your feedback and preferences.

- To comply with legal and regulatory requirements.

3. Sharing of Information:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, managing reservations, and delivering services. These providers are obligated to keep your information confidential and are not allowed to use it for any other purpose.

4. Data Security:

We take data security seriously and employ industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies:

We use cookies and other tracking technologies to enhance your browsing experience and gather information about website usage. Cookies are small data files stored on your device that help us recognize you and improve our services. You can adjust your browser settings to refuse cookies or notify you when cookies are being sent, but this may affect certain features of our website.

6. External Links:

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing their respective privacy policies before providing any personal information.

7. Children's Privacy:

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age. If we discover that we have inadvertently collected personal information from a child under 13, we will promptly delete such information.

8. Changes to this Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our website, and the effective date will be revised accordingly.

9. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Blue Palm Hotel

Address:Blue Palm hotel Kericho

Phone: 0728778834


By using our website and services, you agree to the terms of this Privacy Policy. Thank you for choosing Blue Palm Hotel, where your privacy and comfort are our top priorities.